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Troubleshooting and support

In closed beta · Not yet on sale

When something does not work the way these guides say it should. Rooster is in closed beta and not on sale yet; these guides describe the app its testers are using now.

  • Allow Screen Recording for Rooster

    Why macOS never asks before Rooster records your screen, how to switch Screen Recording on for Rooster, and what to do when it is on and still refused.

  • Transcription failed or found no speech

    What to do when Rooster says it found no speech, a transcription did not finish, the speech model would not download, or a cloud service refused.

  • Send feedback or contact support

    Send a message to the Rooster team from inside the app, with a screenshot if it helps, or reach support on the web. What each sends, and nothing more.

  • Update Rooster

    Check for a new version of Rooster, let it update itself automatically, and see what changed. Updating keeps your projects, recordings and settings.

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